Rental terms and conditions

Chapter 2 Reservation

Article 2 (Reservation Application)

1. When the borrower wants to rent a rental car, they can apply for a
   reservation in advance by
   specifying the vehicle class, start date and time of borrowing,
   borrowing place, borrowing
   period, return place, driver, necessity of child seat and other
   accessories, and other borrowing
   conditions (hereinafter referred to as “borrowing conditions”) by
   agreeing to the terms and
   conditions and separately stipulated rate tables, etc. and using a
   separately stipulated method.
2. When we receive a reservation application from the borrower, we will
   basically respond to the
   reservation within the range of rental cars we own. In this case, the
   borrower shall pay the
   separately stipulated reservation application fee, except when we
   particularly admit it.

Article 3 (Change of Reservation)

When the borrower wants to change the borrowing conditions in the first
paragraph of the previous
article, they must obtain our consent in advance.

Article 4 (Cancellation of Reservation, etc.)

1. If the borrower does not start the procedure for concluding a rental car
   lending contract
   (hereinafter referred to as “lending contract”) even after one hour or
   more has passed from the
   start time of borrowing reserved by the borrower due to the borrower’s
   convenience, the
   reservation shall be deemed to have been cancelled.
2. In the case of the previous paragraph, the borrower shall pay us the
   separately stipulated
   reservation cancellation fee, and we shall return the received
   reservation application fee to
   the borrower when this reservation cancellation fee is paid.
3. If the reservation is cancelled due to our convenience, or if the
   lending contract is not
   concluded, we will return the received reservation application fee.
4. If the lending contract is not concluded due to an accident, theft,
   non-return, recall, natural
   disaster, or other cause that is not attributable to either the borrower
   or us, the reservation
   shall be deemed to have been cancelled. In this case, we shall return
   the received reservation
   application fee.
5. In the case of Internet reservation, if the reservation confirmation
   email from us cannot be
   replied to the address entered by the borrower, and if we cannot contact
   the borrower by phone,
   we may treat the reservation as unsuccessful.

Article 5 (Alternative Rental Car)

1. If we cannot lend the rental car of the vehicle class reserved by the
   borrower, we may offer to
   lend a rental car of a different vehicle class (hereinafter referred to
   as “alternative rental
   car”).
2. If the borrower accepts the offer in the previous paragraph, we shall
   lend the alternative
   rental car under the same borrowing conditions as at the time of
   reservation, excluding the
   vehicle class. However, if the lending fee of the alternative rental car
   is higher than the
   lending fee of the reserved vehicle class, it shall be based on the
   lending fee of the reserved
   vehicle class, and if it is lower than the lending fee of the reserved
   vehicle class, it shall
   be based on the lending fee of the vehicle class of the alternative
   rental car.
3. The borrower may refuse the offer to lend an alternative rental car in
   the first paragraph and
   cancel the reservation.
4. In the case of the previous paragraph, if the cause that we cannot lend
   in the first paragraph
   is due to our responsibility, it shall be treated as the cancellation of
   the reservation in
   Article 4, Paragraph 4, and we shall return the received reservation
   application fee.
5. In the case of the third paragraph, if the cause that we cannot lend in
   the first paragraph is
   due to a cause not attributable to us, it shall be treated as the
   cancellation of the
   reservation in Article 4, Paragraph 5, and we shall return the received
   reservation application
   fee.

Article 6 (Exemption)

We and the borrower shall not make any claims against each other for the
cancellation of the
reservation or the non-conclusion of the lending contract, except as
provided in Articles 4 and 5.

Chapter 4: Use

Article 14 (Management Responsibility)

The borrower or driver shall use and store the rental car with the duty of
care of a good manager
from the time of receipt to the time of return to the Company (hereinafter
referred to as “during
use”).

Article 15 (Daily Inspection and Maintenance)

The borrower or driver shall, during use, inspect the rental car before using
it every day in
accordance with Article 47-2 (Daily Inspection and Maintenance) of the Road
Transport Vehicle Law,
and carry out necessary maintenance.

Article 16 (Prohibited Acts)

1. The borrower or driver shall not perform any of the following acts
   during use.

    

   1. Using the rental car for automobile transport business or
      similar purposes without the
      consent of the Company and permission under the Road Transport
      Law.
   2. Using the rental car for purposes other than those specified, or
      allowing anyone other
      than the driver listed on the lending certificate in Paragraph 3
      of Article 7 and those
      approved by the Company to drive.
   3. Performing any act that infringes on the rights of the Company,
      such as subleasing the
      rental car or using it as collateral, etc.
   4. Falsifying or altering the vehicle registration number or
      vehicle number of the rental
      car, or modifying or remodeling the rental car, etc., to change
      its original condition.
   5. Using the rental car for various tests or competitions or for
      towing or pushing other
      cars without the consent of the Company
   6. Using the rental car in violation of laws or public order and
      morals.
   7. Taking out damage insurance for the rental car without the
      consent of the Company.
   8. Removing the car navigation system, audio, and other equipment
      installed in the rental
      car and taking them outside the car without the consent of the
      Company. Also, using
      onboard tools, onboard parts, etc. for anything other than the
      rental car.
   9. Allowing pets to ride in the car without the consent of the
      Company.
   10. Taking the rental car out of Japan.
   11. Performing any act that violates the borrowing conditions in
       Paragraph 1 of Article 7.

Article 17 (Measures in Case of Illegal Parking, etc.)

1. If the borrower or driver illegally parks the rental car during use in
   violation of the Road
   Traffic Law, the borrower or driver shall pay the fine for illegal
   parking, etc., and bear the
   costs of towing, storage, etc. associated with illegal parking.
2. When the Company receives a notice of an abandoned parking violation for
   the rental car from the
   police, the Company will contact the borrower or driver, promptly move
   the rental car, and
   instruct the borrower or driver to appear at the handling police station
   to deal with the
   violation by the expiration of the rental period or the time designated
   by the Company, and the
   borrower or driver shall comply with this. In addition, if the rental
   car is moved by the
   police, the Company may, at its discretion, pick up the rental car from
   the police.
3. After giving the instruction in the preceding paragraph, the Company
   may, at its discretion,
   confirm the status of the violation processing by the traffic violation
   notice, payment slip,
   receipt, etc., and if it has not been processed, the Company shall
   instruct the borrower or
   driver to process the violation until it is processed. In addition, the
   Company may ask the
   borrower or driver to sign a document (hereinafter referred to as the
   “Self-Admission Document”)
   prepared by the Company acknowledging the fact of the abandoned parking
   violation and that they
   will comply with the legal measures as a violator by appearing at the
   police station, etc., and
   the borrower or driver shall comply with this.
4. The Company may, if it deems necessary, cooperate with the police in
   pursuing the responsibility
   of the borrower or driver for the abandoned parking violation by
   submitting documents containing
   personal information such as the Self-Admission Document and the Lending
   Certificate, etc., and
   may take necessary legal measures such as reporting the facts to the
   Public Safety Commission by
   submitting a defense document and the Self-Admission Document and other
   documents stipulated in
   Paragraph 6 of Article 51-4 of the Road Traffic Law, and the borrower or
   driver shall agree to
   this.
5. If the Company receives an order to pay the abandoned violation fine
   under Paragraph 1 of
   Article 51-4 of the Road Traffic Law and pays the abandoned violation
   fine, or if the Company
   bears the costs required for the search and retrieval of the rental car
   by the borrower or
   driver, the borrower or driver shall be liable to compensate the Company
   for the equivalent
   amount of the abandoned violation fine and
   the costs borne by the Company. In this case, the borrower or driver
   shall pay these amounts to
   the Company by the due date designated by the Company.
   In addition, if the borrower or driver has
   paid the equivalent amount of the abandoned violation fine to the
   Company and the Company has
   received a refund of the abandoned violation fine as a result of paying
   a fine or violation
   fine, the Company will return the received equivalent amount of the
   abandoned violation fine to
   the borrower or driver.
6. In the case where the borrower or driver is required to pay a fine for
   illegal parking, etc.
   under the provisions of Paragraph 1, if the borrower or driver does not
   comply with the
   Company’s instruction to deal with the violation under Paragraph 2 or
   the Company’s request to
   sign the Self-Admission Document under Paragraph 3, the Company may
   receive a parking violation
   fine (hereinafter referred to as the “Parking Violation Fine”) in an
   amount separately
   determined by the Company, which shall be applied to the abandoned
   violation fine and parking
   violation default fine stipulated in Paragraph 5.

Article 18 (Warranty Liability)

1. The Company warrants to the borrower only that the rental car is in
   normal condition and
   performance at the time of delivery, and does not assume responsibility
   for the suitability of
   the rental car for the borrower’s intended use. In addition, if there is
   no immediate contact
   regarding defects in the condition or performance of the rental car
   after delivery, it is
   assumed that the item was delivered in normal condition and performance.
2. If the Company is liable to compensate the borrower for a reason that
   should be returned to the
   Company in relation to the rental car, the Company shall be liable up to
   the equivalent amount
   of the rental fee in the individual contract, and the Company shall not
   be liable for indirect
   damages, special damages, or consequential damages that have actually
   occurred to the borrower
   or a third party.

Chapter 6: Measures in Case of Breakdown, Accident, Theft

Article 24 (Measures at the Time of Breakdown Discovery)

If the borrower or driver discovers an abnormality or breakdown of the rental
car during use, they
shall immediately stop driving, contact the Company, and follow the
Company’s instructions.

Article 25 (Measures at the Time of Accident)

1. If an accident involving the rental car occurs during use, the borrower
   or driver shall
   immediately stop driving, take legal measures regardless of the size of
   the accident, and take
   the following measures.

    

   1. Immediately report the situation of the accident, etc. to the
      Company and follow the
      Company’s instructions.
   2. If the repair of the rental car is to be carried out based on
      the instructions in the
      preceding item, it shall be carried out at the Company or a
      factory designated by the
      Company, except when the Company approves.
   3. Cooperate with the investigation by the Company and the
      insurance company contracted by
      the Company regarding the accident, and submit necessary
      documents, etc. without delay.
   4. When settling with the other party or making other agreements
      regarding the accident,
      obtain the prior consent of the Company.
2. In addition to taking the measures in the preceding paragraph, the
   borrower or driver shall
   handle and resolve the accident at their own responsibility.
3. The Company shall advise the borrower or driver on how to handle the
   accident and cooperate in
   its resolution.

Article 26 (Measures at the Time of Theft)

1. If the rental car is stolen or other damage occurs during use, the
   borrower or driver shall take
   the following measures.

    

   1. Immediately report to the nearest police station.
   2. Immediately report the damage situation, etc. to the Company and
      follow the Company’s
      instructions.
   3. Cooperate with the investigation by the Company and the
      insurance company contracted by
      the Company regarding the theft or other damage, and submit
      requested documents, etc.
      without delay.

Article 27 (Termination of Lending Contract due to Unavailability)

1. If the rental car becomes unusable due to a breakdown, accident, theft
   or other reason
   (hereinafter referred to as “breakdown, etc.”) during use, the lending
   contract shall be
   terminated.
2. In the case of the preceding paragraph, the borrower or driver shall
   bear the cost of picking up
   and repairing the rental car, and the Company shall not refund the
   received lending fee.
   However, this does not apply if the breakdown, etc. is due to the
   reasons set forth in Paragraph
   3 or Paragraph 5.
3. After giving the instruction in the preceding paragraph, the Company
   may, at its discretion,
   confirm the status of the violation processing by the traffic violation
   notice, payment slip,
   receipt, etc., and if it has not been processed, the Company shall
   instruct the borrower or
   driver to process the violation until it is processed. In addition, the
   Company may ask the
   borrower or driver to sign a document (hereinafter referred to as the
   “Self-Admission Document”)
   prepared by the Company acknowledging the fact of the abandoned parking
   violation and that they
   will comply with the legal measures as a violator by appearing at the
   police station, etc., and
   the borrower or driver shall comply with this.
4. If the borrower does not accept the provision of the alternative rental
   car in the preceding
   paragraph, the Company shall refund the entire amount of the received
   lending fee. The same
   shall apply when the Company cannot provide an alternative rental car.
5. If the breakdown, etc. occurred due to a reason that cannot be
   attributed to the responsibility
   of the borrower, driver, or the Company, the Company shall refund the
   remaining amount after
   deducting the lending fee corresponding to the period from the lending
   to the termination of the
   lending contract from the received lending fee.
6. In addition to the measures stipulated in this Article, the borrower and
   driver shall not make
   any claim against the Company for any damages caused by the inability to
   use the rental car,
   except as provided in this Article.

Chapter 8: Termination of Lending Contract

Article 30 (Termination of Lending Contract)

The Company may, without any notice or demand, terminate the lending contract
and immediately demand
the return of the rental car if the borrower or driver violates this
agreement during use, or if any
of the items in Paragraph 1 of Article 8 applies. In this case, the Company
shall not refund the
received lending fee to the borrower.

Article 31 (Consent Termination)

1. The borrower may terminate the lending contract by paying the
   termination fee stipulated in the
   following paragraph with the consent of the Company, even during use. In
   this case, the Company
   shall refund to the borrower the remaining amount after deducting the
   lending fee corresponding
   to the period from the lending to the return from the received lending
   fee.
2. When the borrower terminates the contract in the preceding paragraph,
   they shall pay the
   following termination fee to the Company.
   Termination fee = {(Basic fee corresponding to the lending contract
   period) – (Basic fee
   corresponding to the period from lending to return)} × 50%

Chapter 10: Miscellaneous

Article 34 (Offset)

The Company may at any time offset the monetary obligations to the borrower
or driver under this
agreement against the monetary obligations of the borrower or driver to the
Company.

Article 35 (Consumption Tax)

The borrower or driver shall pay to the Company the consumption tax
(including local consumption tax)
imposed on transactions under this agreement.

Article 36 (Delay Damages)

If the borrower or driver and the Company fail to perform their monetary
obligations under this
agreement, they shall pay to the other party delay damages at a rate of
14.6% per annum.

Article 37 (Detailed Rules)

1. The Company may separately establish detailed rules for this agreement,
   and such detailed rules
   shall have the same effect as this agreement.
2. When the Company establishes separate detailed rules, it shall post them
   at the Company’s
   business establishments and include them in the Company’s pamphlets,
   rate tables, etc. The same
   shall apply when these are changed.

Article 38 (Agreed Jurisdiction Court)

In the event of a dispute over the rights and obligations under this
agreement, the summary court
having jurisdiction over the location of the Company’s head office, branch
or business office shall
be the jurisdiction court, regardless of the amount of the claim.

[Supplementary Provisions] This agreement (partially amended) shall come into
effect on December 1,
2007.

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